Legal

donate.pet is a platform that facilitates donations between donors and verified animal shelters, organizations, and pet content creators. By using our platform, you agree to these terms.

Payments. All donations are processed by Stripe, Inc. donate.pet does not hold or pool funds — donations are transferred directly to the shelter's registered bank account via Stripe Connect. A 5% platform fee applies to each transaction.

Guardianships. Monthly guardian subscriptions can be cancelled at any time from your profile. Cancellation takes effect at the end of the current billing period.

Verification. All shelters and organizations are verified before they can receive donations. We check legal registration and animal welfare compliance.

Refunds. Refund requests should be directed to the shelter. donate.pet may facilitate refunds in cases of fraud or error.

We collect your email address (for account creation and login) and donation history. Payment data is handled entirely by Stripe, Inc. — we never store card details.

We use your data to process donations, send receipts, and manage your account. We do not sell your data to third parties.

We use minimal cookies for language preferences and session management. No tracking or advertising cookies are used.

You have the right to access, correct, or delete your personal data. Contact us via the feedback form.